Everywhere you turn, something is driven by technology. Who drives technology? Consumers who desire better and more convenient experiences in various facets of life. Be it through online shopping experiences or booking for a holiday at a new destination. It can all be done from your fingertips and most likely from your phone or tablet. Ease of use and convenience has become the demand thanks to the current technological age we live in.
Businesses often have to relook at the way they conduct business with their customers. It’s not enough to have the most market exposure out there, nor is it always just about price, more importantly, it’s about customer experience and service.
In the 26 years of service we have provided to you, our valued customer, we have constantly worked on how to better improve your experience with us. It’s not just about coming in and picking a mattress with some fancy name, or even the cheapest mattress. It’s more about picking what is right for you and your body, as we are sure you will agree.
We are delighted to be part of such technological advances, as we are now better equipped to expertly provide unbiased options based on your needs. And we would like to introduce to you a tool that has truly helped many of our customers already in making more informed decisions when it comes to selecting the right bed.
Introducing The Mattress King Sleep Laboratory
The REVEAL by XSensor is pressure imaging technology chosen by global leaders in automotive and medical design. REVEAL now uses this same technology to serve the retail mattress industry, helping The Mattress King be better equipped, and customers more informed when choosing the right mattresses.
Our Sleep Laboratory allows us to show each customer their own unique pressure image and what that means as far as mattress choice. No more guessing and no more looking for the cheapest solution, as this often leads to replacing beds more frequently. Our Kiosk helps you make the right decision faster.
How it works
You, the customer, will lie on a bed rigged with over 1,500 sensors that makes up the sensor pad, which covers the entire surface of the mattress. A high-resolution image is then created on the screen which both you and your expert advisor can see. It gives indications of pressure points that should be addressed, to allow for more even distribution and support to the entire body. This means that we can identify the correct group of mattresses designed specifically for your body type and your budget.
We at Mattress King recognize that every person is unique and so is their sleep behaviour. Our customers want to be confident that they are buying the right mattress. REVEAL helps us create a higher level of customization for each customer, resulting in accurate yet unbiased personal recommendations. And the response we have found is that it brings greater customer confidence in their selection.
What’s more, is that we offer to you, our customer, this invaluable service for free. Our chief aim in this business is to provide you with the best experience in selecting a bed that works for you. Bottom line.
So please visit our Cornubia, Springfield or Craighall branches at your convenience to give this free service a try, and be amazed!
